InstaPilau is a meal delivery service that connects clients with restaurants and resorts, providing fast and reliable delivery of meals to your home or business within 30 minutes.

You can place an order by visiting our website or using our mobile app. Simply select your meal, add it to your cart, and proceed to checkout for delivery.

Once your order is placed, you will receive real-time tracking updates through our website or app. You can monitor the status of your delivery at any time.

We accept mpesa, credit/debit cards.

You can change or cancel your order within a certain timeframe before the delivery is processed. Contact our support team via our website or app for assistance.

You can reach our customer support team via email at support@instapilau.com or through our website's contact form or live chat.

If you encounter any issues with your order, please contact our support team immediately. We will address your concerns and ensure that the problem is resolved.

To become a rider, you need to apply through our website or app. We review applications and contact qualified candidates for further steps.

You should have a valid driver's license, a reliable mode of transport, and a smartphone. A good knowledge of the delivery area is also beneficial.

Deliveries are assigned through our app, and you will receive notifications for new assignments. You can accept or decline deliveries based on your availability.

ou can apply to become a nutritionist by contacting us through our website. We require relevant qualifications and experience in nutrition and diet planning.

You can provide personalized nutritional advice based on client needs, which can be accessed through our app or website for easy integration into meal planning.

To become a chef, apply through our website or contact us directly. We require experience in culinary arts and a passion for creating quality meals.

Chefs are responsible for preparing high-quality meals according to our standards, ensuring food safety, and collaborating with nutritionists to meet dietary requirements.

Apply through our website or contact us. We look for qualified fitness trainers with experience in helping clients achieve their health goals.

Fitness trainers provide personalized fitness plans and guidance to our clients, helping them integrate their meal plans with exercise routines for a balanced lifestyle.

You can communicate with clients through our app or website, offering advice, support, and progress tracking to help them achieve their fitness goals.

You can create an account by signing up on our website or app. Fill in your details and follow the prompts to complete the registration process.

Log in to your account on our website or app and navigate to the profile settings to update your personal information.

Use the “Forgot Password” option on the login page to reset your password. Follow the instructions sent to your email to create a new password.

Hotels can partner with us by reaching out through our website. We offer collaboration opportunities to provide meal delivery services to hotel guests.

Partnering with us can enhance your guest services by offering convenient meal delivery options, increase your hotel’s visibility, and potentially boost revenue.

You can manage orders through our partner portal, where you will receive order details, track delivery status, and communicate with our team for support.